Click and Collect Policy

COLLECTION INFO:
The quickest way to pick up donuts is through our click and collect service which you can find here. Pre order your donuts for a quick grab and go service!
Upon collecting your order:
  • Show a copy of your confirmed order to the team, you will find this in your email that you used to make the order.
  • Please check your order carefully to ensure that all donuts are present and there is no sign missing donuts before leaving the store.
  • Please arrive at the time you specified when making the order, so we can assure that the freshest donuts are boxed in time for you.
  • If you need to make any changes, you can do so on collection or by calling 01-5143100.
  • If we do not have specific donuts in stock that you have requested, a member of our team will be in touch to discuss which donuts you would like to swap them with.
Refund Policy:
Please contact our customer service team on 01-5143100 or on hello@offbeatdonuts.com