FAQs

DONUTS

What kind of dough are Offbeat donuts made with?

Offbeat donuts use a yeast based dough.

How are your donuts made?

We have a dedicated team of magic makers who make the dough, shape into donuts, prove, fry and decorate by hand. You can see the team in action in all of our stores as the donuts are made on-site every day!

Are the donuts made fresh every day?

Yes! All donuts are made FRESH every single day and throughout the day so you can have the freshest product possible.

What do you do with the donuts at the end of the day?

All of our donuts that are not sold at the end of the day are DOUGHnated to Homeless Shelters and Charities. Should you know a charity that would avail of something like this, please let us know!

Can I pick the flavours that go into my box?

Of course. When you select your box, the next step is to select all the flavours you’d like to fill it with.
If your box is a “Let Us Pick For You Dozen””then our team will fill it with some of our best flavours.

*On the rare occasion we sell out of certain flavours, our team will substitute it with a similar flavour or add in an extra one of an already picked flavour.

Are the donuts vegetarian?

All donuts are suitable for vegetarians with the exception of Mikado. This donut is topped with a Mikado biscuit which has marshamallow that is not suitable for vegetarians.

Do you have vegan donuts?

Yes! Check out our vegan flavours here.

Do you have gluten free donuts?

No, unfortunatly we do not currently have the facilities to accommodate making gluten free dough.

Can I order personalised donuts?

We offer personalising options for all of our Occasion boxes. See more.

How many calories are in a donut?

Well, the middle of a ring donut is 100% calorie free!! But for more info click here.

Can I eat the donuts the day after I get them?

We encourage everyone to enjoy their Offbeat donut when they’re fresh, because that’s when they’re most delish! But, of course they are sill okay to eat a day or two after you get them.
For best results, pop your donut in the micorwave for about 7-8 seconds to warm them up!

How do I store my donuts?

Please keep your donuts in a warm or room temperature environment. DO NOT REFRIGERATE!

I have a nut allergy. Can I eat your donuts?

As all of our donuts are made in one kitchen we cannot garauntee that all donuts are 100% nut free so, if you have a nut allergy we would not reccomend eating our donuts.

Can I freeze my donuts?

We do not recommed freezing the donuts to eat at a later date.

 

ORDERS & DELIVERIES

Do you offer delivery?

Yes, next-day delivery is available all round Dublin from €5. For more info click here.

Dublin 1-24 / Swords / Malahide / Lucan / Dún Laoghaire / Rathdown — €5
Greater Dublin Area / Bray — €10

Deliveries are made Monday— Sunday (between 12pm—4pm only). We cannot guarantee a specific delivery time.
Deliveries must be ordered at least one day before to have guaranteed delivery! For the safety of our customers and staff, all of our deliveries will be contactless and you will be phoned upon delivery.

Can I order donuts for delivery today?

Same-day delivery is offered through our delivery partners Just Eat and Deliveroo only.

Do I need to be home to accept my delivery?

Yes, it is the customer’s responsibility to ensure someone is able to accept the order upon delivery.
We cannot accept responsibility for late or missing deliveries due to insufficient or incorrect information included on your order, or because there is no-one to accept delivery.
If our drivers are directed to a loading bay, we cannot accept responsibility for how the donuts are handled.
Please be advised that our products are made by hand, fresh, every day so we cannot re-deliver if a customer was not able to retrieve their donuts.

How do I know if my order is confirmed?

If you’ve made an order through offbeatdonuts.com you will receive a confirmation email. If you haven’t revieved one but believe you have made an order there might be a typo on you email address so please email hello@offbeatdonuts.com and we can correct the info and send you a confimation email.

 

STORES

Where are the Offbeat Donut stores?

Offbeat locations include:

  • Pearse Railway Station, Westland Row
  • Unit 2, George’s Quay
  • The Square, Tallaght (Level 2, beside Dunnes Food Hall)
  • Dundrum Town Centre (Level 2)
  • Jervis Shopping Centre (Level 2)
  • Heuston Station
  • Westmoreland Street
  • Blanchardstown Shopping Centre (Dunnes entrance)

Partner sites: Fresh Good Food Market (Smithfield & Grand Canal Dock)

Is Offbeat Donuts Irish?

Yes, we are an Irish owned and run company. Offbeat’s first store opened in May 2016 in Pearse Railway Station.

What steps have you taken to ensure everyone’s safety during COVID-19?

The safety of our staff and customers has been our priorty during the pandemic. As we gradually reopen our stores the staff are being trained to ensure all precautions are in place to avoid further spread of the virus.
As well as maintaining our already high standard of hygine practices our team sanitise common areas every hour, as well as themselves.
Thankfully our stores have so far be successful in avoiding the speard of COVID-19 and we haven’t had to close due to a team member testing positive.