Delivery Policy

Deliveries are made between 10pm—2pm daily. We will do our best to try and facilitate requested delivery times. We appreciate your understanding while we try to get back to ‘normality’.

DELIVERY INFO

Deliveries are made Monday— Saturday (between 10pm—2pm only). Sunday delivery would be from 11am.
We cannot guarantee a specific delivery time but we will try our very best to facilitate your requests.

Deliveries must be ordered at least one day before to have guaranteed delivery! For the safety of our customers and staff, all of our deliveries will be contactless and you will be phoned upon delivery.

We will take all necessary steps to deliver your order – We will make contact by mobile, if there is no answer we will leave with a neighbour or in the porch etc.

Should we not be able to deliver, we can accommodate  delivery the next day but a delivery fee will charged again.

CANCELLATION POLICY

Cancellations permitted up to 9.30am morning order is being shipped.

If you cancel your order after this time a cancellation fee may apply.

REFUND POLICY

Please contact our customer service number at 01-5143100 or email hello@offbeatdonuts.com.