Delivery Policy

We currently cannot guarantee that your donuts will be delivered at the time preferenced on your order. Deliveries are made between 12pm—4pm daily. We appreciate your understanding while we try to get back to ‘normality’.

DELIVERY INFO

Deliveries are made Monday— Sunday (between 12pm—4pm only).
We cannot guarantee a specific delivery time.

Deliveries must be ordered at least one day before to have guaranteed delivery! For the safety of our customers and staff, all of our deliveries will be contactless and you will be phoned upon delivery.

We will take all necessary steps to deliver your order – We will make contact by mobile, if there is no answer we will leave with a neighbour or in the porch etc.

Should we not be able to deliver, we can accommodate  delivery the next day but a delivery fee will charged again.

CANCELLATION POLICY

Cancellations permitted up to 9.30am morning order is being shipped.

If you cancel your order after this time a cancellation fee may apply.

REFUND POLICY

Please contact our customer service number at 01-5143100 or email hello@offbeatdonuts.com.